The Department of Pharmacy staff consists of over 100 military and civilian personnel. The pharmacy is dedicated to providing the highest quality health care. One of our main priorities is to help you understand your medications and promote the safe use of medications.

The Pharmacy continues to improve pharmacy services with the implementation of the latest pharmacy technologies and information to promote medication safety as well as expanding pharmacy services.

Pharmacy Service

The main pharmacy is located on the 3rd floor of the hospital. The Pharmacy uses a ticketing system to route patients to the multiple windows. This means once you receive a number, then the pharmacy will call your number. Please have your military identification card and prescriptions ready once your number is announced. Let the pharmacy know your allergies, and other medications you may take. The pharmacists and pharmacy technicians are available to answer any of your questions.

Pharmacy Hours

Short notice changes to Pharmacy Operation Hours due to Command approved hospital activities will be posted to the WBAMC Facebook Page

Main Hospital Pharmacy

Third Thursday of every month:
Training Holidays:

Closed Sundays and all Federal holidays.

Freedom Crossing PX Pharmacy

***Effective April 1st, 2019, the PX Pharmacy will be for the pick up of refill requests submitted online or over the phone. No new prescriptions will be processed.***

Training Holidays:

Closed Saturdays, Sundays, and Federal Holidays

Soldier and Family Medical Clinic (SFMC) Pharmacy

Training Holidays:

Closed Saturdays, Sundays, and Federal Holidays

Mendoza Soldier Family Care Center (MSFCC) Pharmacy

0730 –1700
Training Holidays:

Closed Saturdays, Sundays, and Federal Holidays

East Bliss Health and Dental Pharmacy

0700–1600, closed 1 hour for lunch

Closed Saturdays, Sundays, and Federal Holidays

Pharmacy Refill Services

Refill Options

The pharmacy has a mandatory phone-in refill policy. The refills may be called in up to 14 days in advance.

Refill Request Line



BLDG 1611 Marshall Rd (Ft Bliss)

The phone-in refill service is available 24 hours a day, 7 days a week. The peak times for call-in are 0700 to 1300 Mondays and Tuesdays, so you may experience longer than usual wait times.

Use a touch tone phone for optimal service (also capable of voice recognition).

Refill request are ready within 72 hours of request. Plan ahead for weekends and holidays.

After seven (7) working days, medication refills are returned back to stock. If you are unable to pick up, then Contact either the Freedom Crossing Pharmacy at 742-9017 or the Main Outpatient Pharmacy at 742-2793.

Contact Information

Main Pharmacy
(Bldg 7777 3rd Fl WBAMC)

Special Drug Request
(Bldg 7777 3rd Fl WBAMC)

Freedom Crossing Pharmacy
(Bldg 1611 Marshall Rd Ft. Bliss):

Soldier and Family Medical Clinic Pharmacy
(Bldg 2496 Ricker Rd Ft. Bliss)
915 742-1802

Mendoza Soldier Family Care Center Pharmacy
(Bldg 11335 SSG Sims St East Bliss)

East Bliss Health and Dental Pharmacy
(Bldg 21227 Torch St East Bliss)

Important Information Links

Self Care: Over The Counter (OTC)

Self Care Over the Counter Medications Link

WBAMC Formulary

Provides important drug information, provided by William Beaumont Army Medical Center.

TRICARE Pharmacy Home Delivery

Contains information on the TRICARE PharmacyHome Delivery program

Lexi-Comp and Formulary Outpatient

William Beaumont Army Medical Center Formulary.

Medline Plus

Contains important information regarding your health.

Poison Help

Contains important information regarding poison prevention.

Smarxt Disposal

Contains information regarding the proper disposal of prescription medications.