Hugo V. Mendoza Soldier Family Care Center

Medical Records

Provides services for the service member and their families to include:
Medical Record Management, Medical Record Update, Registration, Record request, copies of physicals, requests for copies of medical records, records transfer due to PCSing & ETSing, and Release of information.

Record request takes anyway from 30 to 45 Business days.

Hours of operation are Monday-Friday 7:00 AM– 4:00 PM (Closed on all federal Holidays & Saturday-Sunday).

The following numbers can be used to contact Outpatient Records:
Phone #: 915-742-1017
NCOIC: 915-742-1018