The Army Patient Centered Medical Home is care as it should be
Col. Michael S. Heimall, Commander, WBAMC
William Beaumont Army Medical Center welcomes you to a new method for health care management—the Army Patient Centered Medical Home. PCMH is health care the way it should be – easy to access, patient-centered, team based and quality focused. Each patient enrolled in one of our four medical homes (Mendoza Soldier Family Care Center, Rio Bravo Medical Home, East Bliss Health and Dental Clinic and Soldier Family Medical Clinic) are assigned a primary care manager who helps them define goals and achieve improved health The PCMH is both revolutionary and old-fashioned.
Patients partner with a team of health care providers – physicians, nurses, behavioral health professionals, pharmacists, and others – to develop a comprehensive, personal healthcare plan. You are an active partner in coordination, communication, and decision-making— you are the center of your own personal health care team. In most health care systems, they don't engage the patient until the patient reaches out for care. When you enroll to one of the four medical homes, you will be assigned a team of highly qualified medical professionals who will provide you with a personalized, comprehensive care plan that meets your individual needs.
We want you to take an active role in your own health care. Your health care team will work with you to provide preventive screening and services, manage chronic health concerns and take care of new health issues as they arise.
A primary care manager is a physician, nurse practitioner or physician assistant who is your medical provider and the leader of your medical team. Your PCM helps you identify realistic health goals, and works with you to help you achieve those goals. Your PCM is also responsible for organizing, coordinating, communicating and monitoring your care across multiple settings such care as with a specialty provider or other PCMH integrated staff. Seeing your PCM at every visit is important to establish a good provider-patient relationship which is the cornerstone of patient centered care.
Col. Marc Caouette and his staff at Primary Care and Soldier Readiness Command will make every effort to give you appointments with your PCM. If for some reason your PCM is unavailable, you will see another provider from your medical home team who will have access to your medical record and is committed to honoring the plan of care you and your PCM have agreed upon. If you receive care outside the medical home, such as emergent, inpatient, or specialty care, our team will coordinate that care and ensure it is integrated into your personal comprehensive care plan.