Welcome to WBAMC Patient Centered Medical Home
Welcome! WBAMC Army Medical Center welcomes you to a new method for health care management—the Army Patient Centered Medical Home (PCMH). Each of the patients enrolled in one of our four Medical Homes (Mendoza Clinic, Rio Bravo, East Bliss, West Bliss) are assigned a Primary Care Manager (PCM) who helps them define goals and achieve improved health. This website contains information about the services offered by each Medical Home.
What is a PCM? A Primary Care Manager (PCM) is a Physician, Nurse Practitioner or Physician Assistant who is your medical provider and the leader of the team that makes up your Medical Home. Your PCM helps you identify realistic health goals, and works with you to help you achieve those goals. Your PCM is also responsible for organizing, coordinating, communicating and monitoring your care across multiple settings such care as with a specialty provider or other PCMH integrated staff.
Continuity of Care: Seeing your PCM at every visit is important to establish a good provider-patient relationship which is the cornerstone of patient centered care. We will make every effort to give you appointments with your PCM. If for some reason your PCM is not available, you will see another provider from your Medical Home team who will have access to your medical record and be committed to honoring the plan of care you and your PCM have agreed upon.