Patient Centered Medical Home
Secure Messaging
Important Phone Numbers

915-742-CARE(2273)

915-742-2121(Information Desk)

WBAMC Directory

Contact Information

Main Pharmacy
(Bldg 7777 3rd Fl WBAMC):
915 742-2793
Special Drug Request
(Bldg 7777 3rd Fl WBAMC):
915 742-3645
Freedom Crossing Pharmacy
(Bldg 1611 Marshall Rd Ft. Bliss):
915 742-9017
Soldier and Family Medical Clinic Pharmacy
(Bldg 2496 Ricker Rd Ft. Bliss):
915 742-1802
Mendoza Soldier Family Care Center Pharmacy
(Bldg 11335 SSG Sims St East Bliss)
915 742-1400
East Bliss Health and Dental Pharmacy
(Bldg 21227 Torch St East Bliss)
915 742-9286


Important Information Links

Self Care: Over The Counter (OTC)

Self Care Over the Counter Medications Link


WBAMC Formulary

Provides important drug information, provided by William Beaumont Army Medical Center.

TRICARE Pharmacy Home Delivery External link icon

Contains information on the TRICARE PharmacyHome Delivery program

Lexi-Comp and Formulary Outpatient External link icon

William Beaumont Army Medical Center Formulary.

Medline Plus External link icon

Contains important information regarding your health.

Poison Help External link icon

Contains important information regarding poison prevention.

Smarxt Disposal External link icon

Contains information regarding the proper disposal of prescription medications.

Pharmacy



The Department of Pharmacy staff consists of over 100 military and civilian personnel. The pharmacy is dedicated to providing the highest quality health care. One of our main priorities is to help you understand your medications and promote the safe use of medications.

The Pharmacy continues to improve pharmacy services with the implementation of the latest pharmacy technologies and information to promote medication safety as well as expanding pharmacy services.



Pharmacy Service

The main pharmacy is located on the 3rd floor of the hospital. The Pharmacy uses a ticketing system to route patients to the multiple windows. This means once you receive a number, then the pharmacy will call your number. Please have your military identification card and prescriptions ready once your number is announced. Let the pharmacy know your allergies, and other medications you may take. The pharmacists and pharmacy technicians are available to answer any of your questions.



Pharmacy Hours

Main Hospital Pharmacy

Monday–Friday:
0730–1800
Fourth Thursday of every month:
0830–1800
Saturdays and Training Holidays:
0900–1700

Closed Sundays, Thanksgiving, Christmas, and New Year's Day

Freedom Crossing PX Pharmacy

Monday–Friday:
0730–1800
Saturday & Training Holidays:
0900–1700

Closed Sundays and Federal Holidays

Soldier and Family Medical Clinic (SFMC) Pharmacy

Monday–Friday:
0730–1700
Training Holidays:
0730–1600

Closed Saturdays, Sundays, Training Holidays, and Federal Holidays

Mendoza Soldier Family Care Center (MSFCC) Pharmacy

Monday–Friday:
0730 –1700
Training Holidays:
0730–1600

Closed Saturdays, Sundays, Training Holidays, and Federal Holidays

East Bliss Health and Dental Pharmacy

Monday–Friday:
0730–1630

Closed Saturdays, Sundays, Training Holidays, and Federal Holidays



Pharmacy Refill Services

Refill Options

  • Phone in Refill 915 742-1200
  • Tricare Online Refill External link icon
  • (Dear WBAMC patients please be aware that the following link will take you to TriCare Online (TOL) to complete your prescription refill(s). Refills requested via this link will be filled locally and can be picked up at the WBAMC pharmacy refill pick-up site of your choice: (1) Freedom Cross/PX Pharmacy, (2) WBAMC Main Outpatient Pharmacy, or (3) Mendoza/SFCC Pharmacy.)

The pharmacy has a mandatory phone-in refill policy. The refills may be called in up to 14 days in advance.

Refill Request Line

915 742-1200

Location

BLDG 1611 Marshall Rd (Ft Bliss)
BLDG 7777 WBAMC

The phone-in refill service is available 24 hours a day, 7 days a week. The peak times for call-in are 0700 to 1300 Mondays and Tuesdays, so you may experience longer than usual wait times.

Use a touch tone phone for optimal service (also capable of voice recognition).

Refill request are ready within 72 hours of request. Plan ahead for weekends and holidays.

After seven (7) working days, medication refills are returned back to stock. If you are unable to pick up, then Contact either the Freedom Crossing Pharmacy at 742-9017 or the Main Outpatient Pharmacy at 742-2793.