- Other Services
- American Red Cross
If your military family has an emergency need for communication, please call the American Red Cross toll free, at (877) 272-7337. A Red Cross caseworker is available 24/7 every day to assist with starting, verifying, and then ensuring delivery of the emergency message to the service member.
Red Cross messages provide notification and verified information to assist the service member and the command in making a leave decision.
Service members are urged to provide their family members with their unit address.
Families are urged to advise their doctors that they are starting an Emergency Message and that the Red Cross will be contacting them with a few basic questions about the patient’s condition.
Detailed information about Emergency Communication Message services can always be found at www.redcross.org under What We Do / Military Family Services or by calling, toll free, 1-877-272-7337.